Employee Frequently Asked Questions and Resources

covid-19

resources

covid-19

commuter service updates

Can i update my commuter payroll deductions due to covid-19?

Yes. Below are service change announcements for Marta, Cobb Linc, Gwinnett Express Transit and GRTA Xpress (Blue/Green) due to the COVID-19 pandemic. Click here to access the Payroll Deduction Cancellation Form  to cancel your payroll deduction for one of these partners.  Email completed form to payrollunit@fultoncountyga.gov.

marta service changes

Current Bus Service

All 110 bus routes resume service starting on Saturday, April 24, 2021. See the service restoration page for details.

Click here to access schedules and maps for routes currently in operation.

Click here to access the interactive system map.

Current Rail Service

  • Weekday rail service continues to operate approximately from 5:00am to 1:00am
  • Weekday rail service will operate every 15-minutes from approximately 6:00am to 7:00pm.
  • Trains operate every 20-minutes at all other times.
  • Green Line trains will operate from Bankhead to Edgewood-Candler Park until 9:00pm weekdays.

View current weekday rail schedules here.
View weekend schedules here.

cobb linc transit service changes

The Centers for Disease Control and Prevention (CDC) issued an Order on January 29, 2021 requiring the wearing of masks by travelers to prevent spread of the virus that causes COVID-19. Passengers are required to wear a mask, regardless of vaccination status, when boarding, disembarking, and for the duration of travel on the CobbLinc transit system. Passengers are also required to wear a mask when entering or on the premises of the Marietta Transfer Center or the Cumberland Transfer Center. 

Effective July 6, 2021, CobbLinc will begin limited operation of Route 101 and Route 102, extend Circulator service to 12:20 am, and make stop adjustments to the Rapid 10, Route 40, and Route 45.

  • Route 101 will resume the 6:35 am and 7:30 am outbound trips as well as the 4:14 pm and 5:20 pm inbound trips.
  • Route 102 will resume the 6:00 am and 7:00 am outbound trips as well as the 4:05 pm and 5:05 pm inbound trip.
  • Circulator service will be extended until 12:20 am.
  • Rapid 10, Route 40 and Route 45 will experience some stop changes. The Parliament Garden Way stop will be eliminated, and two new stops will be added (one inbound and one outbound) at Frey Rd + Campus Loop Rd.

gwinnett county express transit service changes

Gwinnett County Transit will no longer run commuter express bus routes to downtown Atlanta, with an exception for Route 110, until further notice. Fare box collection will also be temporarily suspended on Route 110.  Click here to learn more.

grta xpress transit service changes

Effective February 2, 2021, Xpress Transit services will mandate masks for all Xpress commuters riding and waiting for disembarking transit at our Park and Ride lots and bus stops. Refusing to wear a mask is a violation of federal law. Failure to comply will result in denial of boarding or removal, and may result in penalties. Passengers may be subject to additional penalties under federal law.

Important updates regarding the mandate will be posted at all Xpress facilities (retail centers, park and ride lots) and on Xpress communications platforms (website, bus onboarding videos, social media, SMS text messaging services and e-newsletters).

CoVid-19

employee benefits faq's

what resources are available through anthem (bcbs)?

Employees who have Anthem (BCBS) can take advantage of telehealth/virtual doctor visits. Telehealth provides 24/7 doctor visits through live video from the comfort of your own computer or cell phone with internet connection. Just enroll online at www.livehealthonline.com or on the free mobile app.

Also if you think you have COVID-19 symptoms, Sydney Care can help. Check your potential risk quickly with the 24/7 Sydney Care mobile app. Click here to learn more

Anthem Waives Cost Share for COVID-19 Treatment Click here for information

What covid-19 resources are available through eap?

Regardless of the medical plan option you choose—or even if you don’t choose Fulton County medical plan coverage— you and your eligible family members will have access to EAP.
 
EAP provides free, confidential, short-term assistance and counseling designed to help individuals resolve a variety of personal concerns. There are no costs, fees or copays. EAP also can help you find child care. Just call 800-999-7222 or visit anthemEAP.com and enter Fulton. Click here to learn more.
 
A series of on demand webinars will be also placed on the EAP website in the NEWS FOR YOU/COVID 19 section:
  • Talking with your child about COVID – 19
  • The Intersection of Uncertainty and Parenting with COVID – 19
  • Living in Uncertain Times
  • Financial Uncertainty
  • Hand Washing
  • When and Where to get Medical Advice

What changes impact employees with kaiser permanente insurance?

Employees who have Kaiser Permanente need to be aware of some facility closings and other modifications. Some Kaiser facilities have temporarily closed or have only certain services available like well-visit pediatric appointments. Click here to learn more about these changes

Employees can take advantage of telehealth/virtual doctor visits. Telehealth provide 24/7 doctor visits through live video from the comfort of your own computer or mobile device with internet connection. To get started register on www.kp.org  or on the free mobile app. 

Kaiser has also announced it will waive all member out-of-pocket costs for inpatient and outpatient services related to the treatment of COVID-19, as of April 1, 2020. This is intended to alleviate the cost burden and stress on impacted members of paying for care. It will apply for all dates of service from April 1 through May 31, 2020, unless superseded by government action or extended by Kaiser Permanente. Kaiser Permanente previously announced on March 5 that it was waiving all member costs for diagnosis and testing related to COVID-19. On March 21, it suspended individual and group terminations for failure to pay monthly dues through April, to allow members more time to make payments before their coverage would be affected.

Kaiser Permanente has created a list of COVID-19 education videos that can be found here on their YouTube playlist